Disclosures

Patriot Act PDF Pursuant to the USA PATRIOT Act (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism), every financial institution in the United States will be required to ask new and existing members for identification prior to opening new accounts, adding individuals to existing accounts, and for some transactions like wire transfers and ACH.

If the staff of the Dallas U.P. Employees Credit Union asks you to provide a photo ID, the request is not meant to invade your privacy or not acknowledge you if you are a long time member.  We are simply complying with a new federal regulation that is designed to protect you from identity theft and protect the credit union from being used for criminal activity.

To open a new account or add someone to an existing account, you will be asked to provide a picture ID and your Social Security Number/Tax Identification Number. If you do not have this information with you at the time you make your request, we will not complete the transaction until it is provided.

The following is a list of acceptable identification. The ID provided must show your Name, Social Security Number/Tax Identification Number, residence address, and date of birth.  

One form of identification MUST be a photo ID like a(n):

• Un-expired state driver’s license
• Military ID card
• Passports
• Immigration Cards
• Any other form of Government Issued ID
• Employer issued photo ID * (1)
• Student ID card * (2)

**  Forms of ID noted with (*) must be accompanied by:

1. a recent pay stub from your employer and Social Security card showing your social security number
2. students may be asked to provide a name of a school official who can be contacted to confirm identity.

Other identification documents can be:

• Social Security Cards
• Certified Birth Certificates
• Pay stubs
• Immigration Documents
• Un-expired employment authorization documents
• Utility Bills

1. You may use a mailing address on your account but we will still need your physical address.
2. If you are not opening the account at the Credit Union office you must provide legible photocopies of the ID forms and have the Member Identification & Verification Form notarized.
3. If you do not have the forms of ID required, visit with a Member Service Officer to discuss your options.
4. Individuals opening accounts for minor children will have to provide ID for themselves and a social security card for the minor child.

Thank you for your cooperation.

ACH Instructions
Dallas U.P. Employees Credit Union Routing Number 311079296
Member’s Name
Member’s Account Number

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Wire Instructions
FIRST:
Catalyst Corporate Federal Credit Union
6801 Parkwood Blvd
Plano, TX 75024
ABA #311990511

SECOND:
Dallas U.P. Employees Credit Union
P O Box 41025
Dallas, TX 75241
Routing #311079296

FINAL CREDIT:
Member’s Name
Member’s Account Number

WIRE FEES:
Domestic Incoming $10
Domestic Outgoing $40

Annual Report PDF

NOTICE TO CREDIT UNION MEMBERS

We are required to make available to all members an annual written report summarizing several key areas of the Credit Union’s operations for the preceding year. In addition, the Credit Union is required to make available certain documents related to the Credit Union’s finances and management. Upon request, a member is entitled to review or receive a copy of the most recent version of the following Credit Union documents:

• Income statement
• A summary of the most recent Annual Audit
• Written Board policy regarding access to:
• Articles of Incorporation
• Bylaws
• Rules
• Board Policies
• Internal Revenue Service Form 990

NOTICE TO CREDIT UNION MEMBERS

If you have a problem with the services provided by this credit union, please contact us at:
Dallas U.P. Employees Credit Union
P O Box 41025
Dallas, Texas 75241-0025
(214) 371-5611
cumain@dupecu.org

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

In Person or U.S. Mail:
Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699

Telephone Number: (512) 837-9236
Facsimile Number: (512) 832-0278
Email: complaints@cud.texas.gov
Website: www.cud.texas.gov

Fee Schedule (Effective 10/01/2016)

• Membership – A One-time, non-refundable membership fee of $1.00 is due with application for membership to the Credit Union.
• Excess Withdrawals – $5.00 for each withdrawal exceeding one per calendar month.
• Stop Payment – $25.00 per item
• Insufficient Checks – $25.00 per item
• ACH Return Items – $25.00 per item
• Wire Transfer –
  • Outgoing – $40.00 per item
  • Incoming – $10.00 per item
• ACH Transactions –
  • Next Day – $10.00 per item.
  • Same Day – $15.00 per item.
  • Loan Origination Fee – $10.00 per collateral loan (non-share loans)
  • Loan Processing Fee – $10.00 for incomplete and/or missing loan documents.
  • Returned Mail – $5.00 per item.
  • Statement Copy – $2.00 per copy

Truth in Savings

How Your Account is Insured PDF